Privacy Policy
NovaHub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.novahub.co.za. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and company name. This information is used to provide consulting services, respond to inquiries, and maintain communication with you.
Automatically Collected Information: When you visit our website, we may collect certain information automatically through cookies and similar tracking technologies, including your IP address, browser type, device information, and browsing behavior. This data helps us improve our website and provide a better user experience.
2. How We Use Your Information
Providing Services: We use the personal information you provide to deliver our consulting services, respond to your inquiries, and manage our relationship with you.
Improving Our Website: The information collected automatically is used to analyze website traffic, improve our website’s functionality, and enhance user experience.
Marketing Communication: With your consent, we may use your email address to send you newsletters, updates, or promotional materials about our services. You can opt out of these communications at any time by following the unsubscribe link in the email.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, or website hosting. These providers are required to protect your information and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
Deletion: You can request that we delete your personal data when it is no longer needed for the purposes for which it was collected.
Object to Processing: You may object to the processing of your data for direct marketing purposes or where we are processing your data based on our legitimate interests.
To exercise any of these rights, please contact us at [email protected]..
6. Cookies Policy
Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of our website may become inaccessible or not function properly.
For more detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookies Policy.
7. International Data Transfers
As NovaHub is based in South Africa, your information will be stored and processed within the country. If you access our website from outside South Africa, your information may be transferred across borders, subject to data protection laws in your location. By using our website, you consent to such data transfers.
8. Retention of Information
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
NovaHub
Email: [email protected].